http://www.tecsupport.info/announcements.php Sun, 29 Jun 2008 11:33:14 EDT http://www.tecsupport.info/announcements.php?id=23 Sun, 29 Jun 2008 00:00:00 EDT    There is a Issue Whmcs Licenses. It  Appears there Data Base was Hacked Whmcs Is  Restoring the Accounts in the Next few hours This will Have No Effect on any Data in your Accounts Jim    http://www.tecsupport.info/announcements.php?id=22 Tue, 24 Jun 2008 00:00:00 EDT     IP 197.130 addition Ram to be Installed Between 7pm-10pm  PST "Plus New 360Gb high speed drive" 30 minutes - or Less So they say (Data Center)   Admin http://www.tecsupport.info/announcements.php?id=21 Mon, 23 Jun 2008 00:00:00 EDT     DATA CENTER IS update the memory plus a secondary drive 7pm Est We are experiencing problems with the rack switch to which  server is connected. We have Techs on site now, (data center)  handling the issue.   admin http://www.tecsupport.info/announcements.php?id=20 Sun, 22 Jun 2008 00:00:00 EDT     All Cpanel Servers will be or Are Now Update to Apache 2.29   Support  http://www.tecsupport.info/announcements.php?id=19 Thu, 19 Jun 2008 00:00:00 EDT ****Server 30.34   Ram will be updated in the next 48 hours From 3GB TO 4gb   downtime 10 mintes if that   Admin     http://www.tecsupport.info/announcements.php?id=18 Wed, 18 Jun 2008 00:00:00 EDT This afternoon 208.30.18 was Update with the following To 4Gb Ram Added New 500gb Backup Brive   Admin http://www.tecsupport.info/announcements.php?id=17 Fri, 02 May 2008 00:00:00 EDT Several potential security issues have been identified with cPanel software and Horde, a 3rd party bundled application. cPanel releases prior to 11.18.4 and 11.22.2 are susceptible to security issues, which range in severity from trivial to medium-critical. Along with the discovery of these potential issues, cPanel has released a new security tool to provide users with protection from XSRF attacks.   All Servers and Vps we will Start to Update @3pm Est    Tec Support http://www.tecsupport.info/announcements.php?id=16 Wed, 30 Apr 2008 00:00:00 EDT   May 7 will be the last day any new reseller ( January1 to April 30) can Upgrade there account To the Annual Plan @ the Old Rate Just open a Ticket with Billing For Details   Admin http://www.tecsupport.info/announcements.php?id=14 Tue, 26 Feb 2008 00:00:00 EST     we will be upgrading tec support.info onThursday Feb 28,2008 at 6am  Est downtime will be about 1 hour     Admin  http://www.tecsupport.info/announcements.php?id=12 Tue, 05 Feb 2008 00:00:00 EST   All cPanel Servers are Now Running Apache 2.28  with Php 5.25   Server Php () page can be accessed By Uploading a php() info page to your Domain Or Open  a ticket  we will fowared you The Server Link  http://www.tecsupport.info/announcements.php?id=8 Sat, 12 Jan 2008 00:00:00 EST Add the following line to your .htaccess file, which will make your php.ini changes site-wide: php_value register_globals 1 save http://www.tecsupport.info/announcements.php?id=7 Mon, 17 Dec 2007 00:00:00 EST All Account Terms and Policies Revised January 1,2008 We do not allow the following. Any account(s) found breaking our policies will be removed and canceled without notice. • Spamming (sending unsolicited email or posting messages to irrelevant UsetNet newsgroups that do not explicitly allow advertising, with references to a site hosted on our servers) • Sites, sites encouraging illegal activity or racism, sites providing instructions or performing illegal activities . Any site conducting illegal activities and / or copyright infringements. • Violations and attempted violations of system & network security. Or any type of tampering with the system with the purpose to inflict harm. • Peer to Peer / Portal and upload and download type sites related to hacking and wares. Any account found breaking the above policies will be suspended or terminated immediately. TOS Terms of Service Unlimited / Unmetered Hosting Packages When we say unlimited domains, unlimited disk space and bandwidth, of course there are terms & conditions that you must adhere to. This means unlimited webpages, domains and web graphics, not downloads or streaming media. Our servers are shared hosting servers and memory and CPU usage is not unlimited. CPU intensive files are not permitted on our servers and accounts may not to be used to host a collection of mp3s, audios, videos, anime, .rar files, Warez, gamers sites, shout cast and similar, or to backup your computer or another source. They may not be used for general storage of any type. They may not be used as download mirrors or download/upload portals. While the sale of eBooks and other legal small download files are permitted within reason (see download files below) with the unlimited package, hosting and storage of mass quantities where our servers are used as a distribution point is not permitted. They may not be used for HYIP (High Yield Investment Programs), Ponzi schemes or pyramid schemes. They may not be used to provide proxy servers. All content stored on a reseller account must be directly used on the Internet by the website associated with that account. These accounts may not be used as a download distribution point for your software or media. They are to be used for standard web practices only. This means that all content stored on an unlimited account must be used for "acceptable" website use. “Unacceptable” usage is anything that a shared server would not be able to provide under standard circumstances and uses a high percentage of CPU or Memory (10%+) usage. Free hosting is not permitted with unlimited packages, if you intend to offer free domain-based hosting, please choose one of our metered packages. With unlimited packages free hosting is only permitted within reason when the user has their own domain. Sub-domain hosting is only permitted within reason, and your clients are expected to have their own domain. Our servers are intended to host websites offering products and a service, if you are giving away free hosting space that is compromising our business customers, we reserve the right to request that you switch to a metered package. Sell-WHM Reseller Hosting Packages All of the above also applies with this package. Remember that with this package you are responsible for what your clients do. It is your responsibility to monitor your clients to ensure that you enforce our TOS. If your clients are found repeatedly breaking our TOS that result in illegal activities, or server downtime, that this will put your account in jeopardy. Our sell-WHM packages are only one level deep. This means that you are only permitted to sell hosting packages with WHM. Unless You Have a Master V-3 Reseller Account You are not allowed to sell packages that allow others to sell reseller packages with WHM. Any reseller found selling Sell-WHM packages two levels deep will be terminated. Acceptable Use Policy The Internet is a powerful information and entertainment tool, we would expect our customers to use the Internet with respect, courtesy, and responsibility, giving due regard to the rights of other Internet users. Our acceptable use policy is actively and strictly enforced. Offending content or users are removed from our network, usually as soon as they are discovered, although we will always inform you when and why any action has been taken. Common sense is the best guide as to what is considered acceptable use, however the following are unacceptable uses. (e) Examples of non-acceptable content or links: - Pirated software - Bulk Email related products - Pornography/Nudity/Adult Content - Hacking/cracking related websites - Warez and/or copyrighted MP3s - Illegal material or material that is against public policy - Sites containing or linking to material that may be considered detrimental to the public health, safety, or welfare. (Such as, but not limited to: Anarchists Cookbook, bomb making, weapon information, or anything else that may be considered detrimental or illegal.) Illegality: In any form, including but not limited to the unauthorized distribution or copying of copyrighted software or other data, harassment, fraud, or trafficking in obscene material. Undesirable Content: Certain types of content are not permitted on our network. We do not host pornographic content of any description. We reserve the right to determine what constitutes pornographic content and what does not (see adult sites below). Content relating to Hacking, Cracking, Warez and IRC is not allowed. Software downloads may only be hosted if you are the writer and copyright owner of the software, all other software including freeware, shareware and trial software is forbidden. The sale of resellable eBooks is ok. Bulk Email The use of our network to send bulk email whether opt-in or otherwise, and the use of bulk email to promote a site on our network is strictly forbidden. As a guideline, we consider sending over 200 emails at once as bulk email. Misuse Of Resources: Including but not limited to employing applications which consume excessive CPU time, memory or storage space. Chat/IRC, web proxy and mailing list scripts are not allowed on our network under any circumstances. Streaming media, audio, video and shout cast can be a drain on web server resources and as such is not allowed. CGI based message forums which use flat file databases are often found to use excessive system resources, to avoid disappointment please use a PHP message forum. The use of web cam applications which maintain a constant FTP connection uploading an image at regular intervals is forbidden. Password Protected Directories: Using password protected directories to conduct illegal activities is strictly prohibited. Sites that use password protected directories where their use is not clear are subject to suspension while we investigate the legality of the hidden content. If you are unsure about content you intend to place on our network, please check with us before you do. We reserve the right to determine what constitutes acceptable use. Download Files Collections of download files are not permited on shared servers because they slow the server down. A reasonable amount of download files can be permitted if you keep the file size under 2000 k . Adult Sites Adult commercial sites are NOT permitted including: . Pornographic media is not permitted. Payment--All Accounts Payment is Due on or before Due Date. A fee of $1.99 will be Imposed to any account that does not pay there Invoice on TIME. AND or your Account will SUSPENDED Hosting Account Cancellation If you are on a monthly hosting package you can cancel your service anytime, we do not have any contracts. If you purchased an annual package you may request a refund within 15 days of purchase if you account was not suspended due to breaking any of our policies. You can view our . Canceling your PayPal or 2CheckOut subscription may result in immediate cancellation of your hosting account regardless of any remaining time left that you have pre-paid for. Be sure that you have copies of your web files Before YOU Cancel Your ACCOUNT. Data Back-Up Although regular remote back-ups will be performed (some servers have local backups), We will not be held responsible for any loss of data. It is up to the hosting account to ensure you maintain a local copy of your web data for your own back-up purposes. . http://www.tecsupport.info/announcements.php?id=9 Fri, 30 Nov 2007 00:00:00 EST To set up new nameservers for your dedicated server, VPS server, or private nameservers for your reseller account on your domain registered with Godaddy, please follow these instructions: 1.  Log in to your Godaddy account.  Once you are logged in, click on 'Domains >> My Domain Names' 2.  You should now be in the Domain Control Center.  Scroll down until you find the domain you want to set up nameservers for, and then click on the domain. 3.  You should now be in the control panel for the domain you have clicked on.  In the lower left corner of the page, there is a section called 'Host Summary'.  Click on 'View/Modify Detail' in the 'Host Summary' box. 4 - This will bring up the page where you can set up your new nameservers.  You will need to set up a minimum of 2 nameservers.  Next to 'Host Name 1', put in your first nameserver host (i.e. NS1), then in the IP address area, input one of the IP's that have been assigned to your dedicated server or VPS.  Repeat for your second nameserver (i.e. NS2) using a different IP address assigned to your server. 5 - Click 'OK' and confirm the new entries.  You have now set up private nameservers for your domain! You can now change your domain's name server entries in the Godaddy Domain Control Center to your newly created nameservers.  Propagation can take anywhere from 2-48 hours depending on your DNS TTL values. http://www.tecsupport.info/announcements.php?id=11 Tue, 27 Nov 2007 00:00:00 EST WHMCompleteSolution is the complete client management solution for Web Hosts & Other Online Businesses looking for Online Automated Recurring Billing, Flexible and Easy to Use Client Management and Integrated Client Support Center including Support Tickets, Knowledgebase, Announcements & Live Server Status. Powerful & Flexible Billing & Client Management SystemSupport Ticketing System with Full Email Piping SupportAutomated Account Creation, Suspension & TerminationPayment Tracking, Accounting Features & Statistical Reports Multi-Language Client Area & Email Support Fully Customisable Client Area with a Powerful Templating System